Event App FAQ

Where can I download the event app?

• Apple’s App Store and Google Play. Search “Maddox Events”

• You can also access it via your web browser at maddoxeventsapp.com

Who can access it?

• Delegates, speakers and sponsors who have submitted their email address to us.

• If you have not already done so, please:

  1. Email delegates@maddoxevents.com with your email address and company

  2. Complete the event registration form

 I can’t login – what do I do?

• Before the event:

  1. Ensure you have emailed delegates@maddoxevents.com with your email address and company

  2. Complete the event registration form

• At the event:

  1. Go to the registration desk in the foyer and request access from a member of staff.

  2. Alternatively email ella@maddoxevents.com with your name, company and email address.

• If you have forgotten your password, tap “forgot password” on the login screen.

When will it be available?

Via the App Store and Google Play from 29^th August.

Will it be available after the event?

Yes, the app will not be deactivated.

Can I book sessions?

Yes – go to the “Schedule”, tap into a session, and then tap “Book” 

What happens if sessions are overbooked?

Workshops and seminars have maximum capacities. Once full, the “Book” button will not be available and will be replaced by “Fully Booked”.

Can I create my own schedule?

Yes, all sessions you book will appear in “My Schedule”.

Is there an event feed?

Yes, there is a feed within the app for you to share content, thoughts and photos with all other attendees.

Can I message other users?

• You can browse through all users, or search for specific users by name, company, or job title.

• You can also request meetings at specific time slots.

• Other users have no obligation to reply to any messages or meeting requests.